Return and Refund Policy
Effective Date: 01/01/2024
At Palshekel, we strive to provide high-quality products and services to our supporters. Please review our return and refund policies below for merchandise, print-on-demand items, and Palshekel tokens.
1. Merchandise Return Policy
We accept returns on merchandise under the following conditions:
- Eligibility: Items must be unused, in their original condition, and in the original packaging.
- Return Window: You must request a Return Merchandise Authorization (RMA) within 14 days of receiving the item.
- Damaged Items: If your item arrives damaged, please contact us immediately with photos of the damage. We will arrange for a return or replacement.
Return Process:
- Contact our customer support team at [email protected] to request an RMA.
- Once your RMA is approved, you will receive instructions on how to return your item.
- Upon receiving and inspecting the returned item, we will issue a refund or replacement, as per your request.
Note: Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.
2. Print-on-Demand Items
Please note that print-on-demand items are custom-made to order. As such, we do not accept returns or offer refunds for these items.
Important Considerations:
- Size and Specifications: Please double-check sizes, measurements, colors, and material specifications before placing your order.
- Customization: As these items are made specifically for you, we cannot resell them, so all sales are final.
3. Palshekel Tokens Refund Policy
Palshekel tokens are non-refundable. Once purchased, tokens can only be resold on the open market. Please be aware of the following:
- Market Volatility: The value of Palshekel tokens is subject to the supply and demand of the cryptocurrency market. Like all investments, the value can fluctuate, and not all investments will be profitable.
- Investment Caution: We do not offer financial advice or guarantee returns on investments. All token purchases should be made with careful consideration of the risks involved.
- Further Information: To learn more about how Palshekel tokens work, including fee-related expenses per transaction, please visit our “How It Works” page. For details on how your investments are allocated, please check out our “Tokenomics” page.
4. Contact Us
If you have any questions or concerns about our return and refund policies, please contact us at:
- Email: [email protected]
- Mailing Address: Palshekel, USA
This policy ensures that our customers and supporters understand the conditions under which returns and refunds are accepted. We appreciate your understanding and support of Palshekel’s mission.
